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Very friendly and professional service. Patiently worked with my 93 year old father-in-law. Thank you so much.

The experience with Joni and Big Thicket was a pleasant one. The group tended to my needs professionally and with courtesy. Ingredients for Great Customer Service. I' ve personally had a hearing deficit for 64 years, and one that i believe im somewhat knowlegable. The service was super and the product cant say enough. The Resound unit i looked at gave me freedom to make adjustments on the fly so to speak. And the adjustments were at a push of a button through my cell phone. The experience all the way around with Joni, Big Thicket Hearing and the Resound product was great.....two thumbs up and 5 stars.

I have used doctor Joni Ruiz's services for ten years at South East Texas Ear Nose and Throat. The launch of her new practice puts her closer to my home and provides an entirely new service for the citizens of Hardin, Jasper, and Tyler Counties.

Very nice was in and out quickly and had everything I needed taken care of

My father had hearing aids put in by Joni. She was thorough and kind throughout the process. My dad came to Joni from farther away than most patients but we needed someone trustworthy. Joni is that. I cannot tell you enough good things about her and how impressed we all are with her abilities, caring nature and professionalism. We are thankful to have had such a wonderful experience with Big Thicket and especially Dr. Joni.