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I got my hearing aids when Dr. Joni was with a large medical group. When she left that office, it took me a while to find her again. When she started Big Thicket Aids and Audiology I luckily found out this was her new business. Before I initially found Dr. Joni, I had worked with a few other Audiologists but was not happy with any of them. When I accidentally found her I thought, FINALLY, I found who I was looking for. She even took over the support and adjustments of my hearing aids, even though I had gotten them through the office she worked with before. I was having trouble with rechargeable batteries and she even got me upgraded to a new set with much better batteries and better aids. I carry a handful of her business cards and hand them out to friends when I find out they are needing hearing aids. Dr. Joni has treated me like a person, with concern and genuine care for me as a patient. I'm hooked for as long as she is somewhere I can drive to.

We have not met a more compassionate hearing doctor. She cares about her patients, she is just wonderful and caring. She goes the second mile!

BIG THICKET HEARING AIDS & AUDIOLOGY in Lumberton is the place to go for a quality hearing test.
Dr. Joni Ruiz is a very friendly, pleasent, and Knowledgeable Audiologist.
I Rate her a 10++.
Thanks to her, I can now hear so much better.
I Love my hearing aids.
If you are having any hearing problems, or think you may be; Dr. Joni Ruiz at BIG THICKET HEARING AIDS and AUDIOLOGY is the place to go.

Very nice was in and out quickly and had everything I needed taken care of

I’ve been seeing Joni for a good long while now. She is by far the best audiologists around. She cares about her patients and is very thorough at her job. If you are looking for a new audiologists then go and see her. You will not be disappointed.