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  • sherry ballard Avatar

    I got my hearing aids when Dr. Joni was with a large medical group. When she left that office, it took me a while to find her again. When she started Big Thicket Aids and Audiology I luckily found out this was her new business. Before I initially found Dr. Joni, I had worked with a few other Audiologists but was not happy with any of them. When I accidentally found her I thought, FINALLY, I found who I was looking for. She even took over the support and adjustments of my hearing aids, even though I had gotten them through the office she worked with before. I was having trouble with rechargeable batteries and she even got me upgraded to a new set with much better batteries and better aids. I carry a handful of her business cards and hand them out to friends when I find out they are needing hearing aids. Dr. Joni has treated me like a person, with concern and genuine care for me as a patient. I'm hooked for as long as she is somewhere I can drive to.

    sherry ballard 3/23/2019
  • Linda Ross Avatar

    We have not met a more compassionate hearing doctor. She cares about her patients, she is just wonderful and caring. She goes the second mile!

    Linda Ross 11/18/2019
  • Brentha Ramirez Avatar

    BIG THICKET HEARING AIDS & AUDIOLOGY in Lumberton is the place to go for a quality hearing test.
    Dr. Joni Ruiz is a very friendly, pleasent, and Knowledgeable Audiologist.
    I Rate her a 10++.
    Thanks to her, I can now hear so much better.
    I Love my hearing aids.
    If you are having any hearing problems, or think you may be; Dr. Joni Ruiz at BIG THICKET HEARING AIDS and AUDIOLOGY is the place to go.

    Brentha Ramirez 6/13/2019
  • Charles Nesbitt Avatar

    Very nice was in and out quickly and had everything I needed taken care of

    Charles Nesbitt 5/14/2019
  • Beau Wilson Avatar

    I’ve been seeing Joni for a good long while now. She is by far the best audiologists around. She cares about her patients and is very thorough at her job. If you are looking for a new audiologists then go and see her. You will not be disappointed.

    Beau Wilson 1/05/2019
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