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I got my hearing aids when Dr. Joni was with a large medical group. When she left that office, it took me a while to find her again. When she started Big Thicket Aids and Audiology I luckily found out this was her new business. Before I initially found Dr. Joni, I had worked with a few other Audiologists but was not happy with any of them. When I accidentally found her I thought, FINALLY, I found who I was looking for. She even took over the support and adjustments of my hearing aids, even though I had gotten them through the office she worked with before. I was having trouble with rechargeable batteries and she even got me upgraded to a new set with much better batteries and better aids. I carry a handful of her business cards and hand them out to friends when I find out they are needing hearing aids. Dr. Joni has treated me like a person, with concern and genuine care for me as a patient. I'm hooked for as long as she is somewhere I can drive to.sherry ballard 3/23/2019
Great service! Did a great job was very informative and knowledgable!Della Richards 4/15/2019
Very professional and a pleasure to do business with.Johnand LindaKaye McAdams 7/20/2019
Had a great experience at Big Thicket Hearing.Joe Wilkinson 7/14/2019
Ive been to several hearing specialist and always felt pressure to purchase their products.
At Big Thicket Hearing there was no such pressure , just straight forward informative conversation.
I did purchase a top of the line ReSound GN device that has restored my hearing. I am amazed at all that I've been missing for many years.
Without reservation I recommend Big Thicket Hearing in Lumberton . if you are in the market , give it a try. You wont be disappointed .
Great service and attitude from the moment I walked in the door. Very informative and thorough exam. Explained the results in details. Entire appointment was pleasurable. I highly recommend Big Thicket Hearing!James McCrate 6/27/2019