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We have not met a more compassionate hearing doctor. She cares about her patients, she is just wonderful and caring. She goes the second mile!

Very nice was in and out quickly and had everything I needed taken care of

Very personable, straight up. Very informative through the process. Highly recommend you make yourself an appointment.

The experience with Joni and Big Thicket was a pleasant one. The group tended to my needs professionally and with courtesy. Ingredients for Great Customer Service. I' ve personally had a hearing deficit for 64 years, and one that i believe im somewhat knowlegable. The service was super and the product cant say enough. The Resound unit i looked at gave me freedom to make adjustments on the fly so to speak. And the adjustments were at a push of a button through my cell phone. The experience all the way around with Joni, Big Thicket Hearing and the Resound product was great.....two thumbs up and 5 stars.

Loved the personal touch at our appointment! Joni Ruiz was great with my 4 year old son, and she was very thorough in explaining everything I needed to know.