The experience with Joni and Big Thicket was a pleasant one. The group tended to my needs professionally and with courtesy. Ingredients for Great Customer Service. I' ve personally had a hearing deficit for 64 years, and one that i believe im somewhat knowlegable. The service was super and the product cant say enough. The Resound unit i looked at gave me freedom to make adjustments on the fly so to speak. And the adjustments were at a push of a button through my cell phone. The experience all the way around with Joni, Big Thicket Hearing and the Resound product was great.....two thumbs up and 5 stars.
James Teel 6/18/2019