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My father had hearing aids put in by Joni. She was thorough and kind throughout the process. My dad came to Joni from farther away than most patients but we needed someone trustworthy. Joni is that. I cannot tell you enough good things about her and how impressed we all are with her abilities, caring nature and professionalism. We are thankful to have had such a wonderful experience with Big Thicket and especially Dr. Joni.

No need to come to the office..... I am coming to you!!! The phone rang.... This is Dr. Joni checking on your hearing aids.....no need to come to the office I am coming to your home!!!!! What a Great New Doctor we have in our Lumberton, Texas... She is so caring and so giving of herself and her knowledge. Each step is always explained to us with such care.. In our home she is one of our Super Stars.

We have not met a more compassionate hearing doctor. She cares about her patients, she is just wonderful and caring. She goes the second mile!

Joni Ruiz is amazing at what she does. She listens to your issues and works hard to find a solution. She is both professional and caring! The facility is beautiful with easy parking and access.

Excellent service. The Doctor is very caring and informative. She truly cares about her patients and wants them to get the most from their hearing aids.