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Here at Big Thicket Hearing Aids & Audiology, our community’s hearing health is close to our hearts and is why we set out to serve the good people of Hardin County with hearing care and hearing aids at affordable prices.

No one chooses to go through hearing loss, but if it happens, it’s comforting to know that the highly experienced team here at Big Thicket will look after you without it costing the earth. If you already know you need hearing aids, we can provide precision fitting with our latest 3D ear scanning technology.

We’re officially the only hearing clinic in the whole of East Texas to offer this incredible technology and at no extra cost to our patients.

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Our hearing tests are quick and pain-free, and you’ll go through your audiogram results with a highly trained audiologist who will talk you through what they mean and the next steps.


We provide a huge range of the latest hearing aid technology to suit any budget and lifestyle. We work closely with you to find a solution that you’re 100% happy with.


Our advanced digital 3D ear scanning technology produces a highly accurate image of the ear canal meaning hearing aids will fit more comfortably. It’s a much less invasive process and we’re the only clinic in the area to offer this.

Schedule a Callback

If you have a question, a concern with either your own or a loved one’s hearing or you would like to book an appointment, then complete this form and Dr. Joni Ruiz will call you when she’s available.

Alternatively, if your request is urgent, then you can call (409)-227-0284.


  • A Google User

    Service was good. Tell you what you need to know. Very clean place.

    7 months ago
  • Melinda Stanton

    I can’t say enough good things about Joni! She is so patient and persistent in making sure everything is just right. She values my WW2 veteran father as a person and honors his service. She speaks loudly and slowly enough for him to understand her. Plus she is a super good audiologist!

    1 year ago
  • Karen Jauer

    This was our first time going to Big Thicket Hearing. The place was clean and very relaxing. The audiologist was very pleasant and helpful. Everything she told my husband she explained in a way that we could understand. So glad that he was referred to her. She works with the VA clinic and I'm so glad they... read more

    1 year ago
  • Tammie Delcamp Flanders

    My father had hearing aids put in by Joni. She was thorough and kind throughout the process. My dad came to Joni from farther away than most patients but we needed someone trustworthy. Joni is that. I cannot tell you enough good things about her and how impressed we all are with her abilities, caring nature and professionalism. We are... read more

    1 year ago
  • Anthony Edwards

    The Big Ticket Hearing in Lumberton TX, is a “Big Deal.” Their professionalisms shows the minute you walk in. They are courteous and attentive to your needs. The office is clean organize and spacious. Military Veterans are treated like “Rock Stars.” I highly recommend this place to anyone needing a professional and friendly environment for... read more

    1 year ago


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