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Here at Big Thicket Hearing Aids & Audiology, our community’s hearing health is close to our hearts and is why we set out to serve the good people of Hardin County with hearing care and hearing aids at affordable prices.

No one chooses to go through hearing loss, but if it happens, it’s comforting to know that the highly experienced team here at Big Thicket will look after you without it costing the earth. If you already know you need hearing aids, we can provide precision fitting with our latest 3D ear scanning technology.

We’re officially the only hearing clinic in the whole of East Texas to offer this incredible technology and at no extra cost to our patients.

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Our hearing tests are quick and pain-free, and you’ll go through your audiogram results with a highly trained audiologist who will talk you through what they mean and the next steps.


We provide a huge range of the latest hearing aid technology to suit any budget and lifestyle. We work closely with you to find a solution that you’re 100% happy with.


Our advanced digital 3D ear scanning technology produces a highly accurate image of the ear canal meaning hearing aids will fit more comfortably. It’s a much less invasive process and we’re the only clinic in the area to offer this.

Schedule a Callback

If you have a question, a concern with either your own or a loved one’s hearing or you would like to book an appointment, then complete this form and Dr. Joni Ruiz will call you when she’s available.

Alternatively, if your request is urgent, then you can call (409)-227-0284.


  • A Google User

    Very friendly and professional service. Patiently worked with my 93 year old father-in-law. Thank you so much.

    6 months ago
  • John C Byerly

    Dr. Ruiz has been my audiologist for over five years. In that time I have had medical issues (heart attack, stroke,...) that altered my hearing. In each instance the good doctor came to my aid. I believe the good Lord sent her to me and I have been blessed by her knowledge, her skill, her compassion, and I have... read more

    2 years ago
  • Linda Ross

    We have not met a more compassionate hearing doctor. She cares about her patients, she is just wonderful and caring. She goes the second mile!

    1 year ago
  • Anthony Edwards

    The Big Ticket Hearing in Lumberton TX, is a “Big Deal.” Their professionalisms shows the minute you walk in. They are courteous and attentive to your needs. The office is clean organize and spacious. Military Veterans are treated like “Rock Stars.” I highly recommend this place to anyone needing a professional and friendly environment for... read more

    1 year ago
  • Kristen Hancock

    Dr. Joni Ruiz is truly one of a kind - caring, patient, and very thorough! She listens to your concerns, and takes her time to answer any questions you have. I have seen her expertise in treating all ages: my young daughter, my husband, and also my mother. Each of them were given the level of... read more

    10 months ago


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