Hey there,

It’s good to be back in newsletter form, and I hope that you are keeping well. I’ve been busy for the last few months serving the Big Thicket community in an exciting new way.

We introduced curbside appointments, where patients can have their hearing devices cleaned or adjusted while they wait in their car.

The service has your safety in mind while ensuring your hearing care isn’t jeopardized due to the pandemic. These appointments are here to stay for the time being.

I am also open for in-person appointments but note that they are by appointment only.

Bree has joined the office as the new receptionist/office manager, so expect to be greeted by her smiling face at your next visit! It’s great to have her on board, and the extra help allows me to commit more time to my patients.

My other new team member, Hopper, the therapy dog, is enthusiastically attending “Summer Camp” – the first part of his therapy dog training.

He’s already grown so much since I first introduced him to you; he can’t wait to meet you!

To find out more about our curbside appointments or to book an in-person appointment, call us today.

The Challenges of Face Masks for People with
a Hearing Loss

When you step outside, face masks seem to be worn everywhere during these times. We’ve received numerous phone calls from folks who are quickly realizing their hearing challenges and need our help.

Face masks have become a communication barrier for those who communicate by lip-reading and interpreting facial expressions. Now they must depend on their hearing to go about their daily lives, which is proving to be a struggle for so many. 

CNN recently published an article that explores the challenges hard of hearing people face when it comes to face masks. 

At Big Thicket Hearing, we only wear a mask if we’re within six feet of a patient. This way, we can easily counsel from a small distance without the interference of a mask. 

If you have a friend or loved one struggling with communication at the moment, please encourage them to give us a call. We would be more than happy to help them out.

Helpful Resources

Fixing Common Problems with ReSound Smart 3D App

Here’s a quick guide for fixing common problems encountered when using the ReSound Smart 3D App.

Learn more…

Our 5-Step Safety Procedure

With the health of patients being the number one priority, key protocols remain in place for in-person appointments.

Learn more…

Have a question or need help? Then we’re here for you.

Call us at (409) 227-0284.

Stay safe.

The team at Big Thicket Hearing Aids & Audiology

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Dr. Joni A. Ruiz AuD

Dr. Joni A. Ruiz AuD

Dr. Joni Ruiz is the owner and doctor of audiology at Big Thicket Hearing Aids and Audiology. She earned her doctorate of audiology in 2009 from Lamar University in Beaumont, TX. Selected for a prestigious fourth-year externship at Walter Reed Army Medical Center in Washington, D.C., Dr. Ruiz has more than ten years’ experience as an audiologist. She has a heart for patient-centered care. At her hearing care practice, she performs comprehensive diagnostic audiological evaluations, provides aural rehabilitation to her patients and their loved ones, dispenses state of the art hearing aids, and manages the care of said devices for their life. Dr. Ruiz is dedicated to patient education regarding hearing loss, hearing protection, and hearing aid selection.
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